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FAQ

Short, practical answers first. Open any question for the fuller explanation. This page is meant to document how TextsBert works from a user’s point of view, without exposing private product internals.

Product basics

What TextsBert is, what it fills, and where the two main features fit.

What is TextsBert?
Short answer

TextsBert is a browser extension for filling browser forms, fillable PDFs, and Excel sheets from saved details or copied text.

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The daily work happens in the extension. Smart Auto Fill reuses saved details such as profiles and snippets. Magical Auto Fill works from text you choose to copy, such as an email, message, order block, or list of details.

TextsBert prepares the fill for review. It does not submit the form for you.

What is Smart Auto Fill?
Short answer

Smart Auto Fill is the reusable-data side of TextsBert, and it is fully free.

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You save details once and reuse them across forms. Free includes unlimited Smart Auto Fill, up to 2 profiles, and up to 2 snippets.

This is meant to upgrade the browser’s native autofill into something more useful for real forms, business details, and repeated work.

What is Magical Auto Fill?
Short answer

Magical Auto Fill turns copied text into a planned fill you can review.

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You copy an email, message, block of details, or long list of information, then trigger the fill. TextsBert reads the copied text at that moment and prepares matching fields.

Free includes 5 successful Magical Auto Fill runs per day. PRO removes that daily limit.

Is Trigger Fill a feature name?
Short answer

No. Trigger Fill describes the action of starting a fill.

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The product features are Smart Auto Fill and Magical Auto Fill. Trigger Fill is the action you take when you want TextsBert to prepare a fill on the current page.

Does TextsBert work with PDFs and Excel?
Short answer

Yes. TextsBert includes PDF Auto Fill for fillable PDFs and Excel Auto Fill for Excel sheets.

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Free includes 1 successful PDF Auto Fill export per day and 1 successful Excel Auto Fill export per day. PRO unlocks PDF Auto Fill and Excel Auto Fill.

TextsBert does not overwrite your original file as the main idea. You review and export the result.

Which browsers are supported?
Short answer

Chrome, Edge, and Firefox are the main supported browsers.

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TextsBert may also work in other Chromium-based browsers when they support the required extension behavior, but those browsers are best-effort until they have a primary public install path.

Privacy and local processing

What stays local, what requires the internet, and what TextsBert never does with your fill data.

Is TextsBert cloud AI?
Short answer

No. No cloud AI is used at all.

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The fill path runs locally on your device. Copied source text and visible form content are not sent to cloud AI to decide what goes where.

Internet access is used for product functions such as account, billing, plan status, optional encrypted Sync, website consent, and support actions you choose to take.

Does my copied text leave my device during filling?
Short answer

No. The copied text used for filling stays on your device during the fill path.

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TextsBert does not upload copied emails, form content, field values, profiles, snippets, or field choices automatically for processing somewhere else.

When Sync is off, your extension data stays local.

Does TextsBert read my clipboard all the time?
Short answer

No. Clipboard text is used when you trigger a fill that needs copied text.

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TextsBert is not meant to sit there reading your clipboard constantly. Magical Auto Fill uses the text you copied when you decide to use TextsBert for a fill.

If you do not trigger a fill, TextsBert does not need to read clipboard text for that workflow.

Why does TextsBert ask for access to websites?
Short answer

Because forms live inside websites. Without access, TextsBert cannot see or fill those fields.

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Browser permission lets TextsBert inspect visible form fields and place the details you choose to use. If you restrict access too much, you may not feel the full power of the product because the extension can be blocked on the pages where you need it.

Broad browser access does not mean cloud processing. The fill path still runs locally on your device.

Open troubleshooting
What is optional encrypted Sync?
Short answer

Sync is a PRO feature, off by default, and requires intentional activation.

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If you enable Sync, selected TextsBert data can be synced in encrypted form. It is designed so the synced content can only be decrypted locally through the same account password used for login.

If Sync is off, extension data stays local.

Does TextsBert need cloud AI updates to fill my forms?
Short answer

No. The fill path is local-only. Normal extension releases can improve the product, but they are not cloud processing of your fill data.

Read more

TextsBert can change through normal extension and website releases. Those releases do not use your personal form data, copied text, profiles, snippets, PDF Auto Fill content, or Excel Auto Fill content to decide fills in the cloud.

Setup and common issues

The most common support questions before the legal-text dragon wakes up.

TextsBert is not filling. What should I check first?
Short answer

Check site access first, then reload the page.

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Most setup problems come from browser permissions. TextsBert needs permission to work on the websites where your forms live.

The Troubleshooting page walks through site access, pinning, Incognito, and the First Fill warm-up.

Open troubleshooting
Should I pin the extension?
Short answer

Yes, it is recommended.

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Pinning is not required for normal operation, but it makes TextsBert easier to reach and makes permission checks faster when something looks blocked.

Do I need to enable Incognito mode?
Short answer

No. Incognito access is optional.

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Chrome does not show extensions in Incognito by default. Enable it only if you personally want TextsBert to work inside Incognito windows.

Why can the First Fill of the day take a moment?
Short answer

The local engine may need a couple of seconds to warm up.

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This is usually most visible after a fresh browser start or after TextsBert has been idle for a while.

That pause is local engine warm-up. It is not TextsBert sending your form to cloud AI.

Can some websites still behave strangely?
Short answer

Very rarely, yes.

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TextsBert is built to handle many form styles, but a specific website can still use unusual field behavior or restrictions that make extension interaction harder.

When that happens, test on the practice page to separate a site-specific issue from setup or permission issues.

Open practice page

Free, PRO, trial, and refunds

What Free includes, what PRO unlocks, and how cancellation works.

Is Smart Auto Fill fully free?
Short answer

Yes. Smart Auto Fill is fully free and has no daily usage cap.

Read more

Free includes unlimited Smart Auto Fill, up to 2 profiles, up to 2 snippets, 5 successful Magical Auto Fill runs per day, 1 successful PDF Auto Fill export per day, and 1 successful Excel Auto Fill export per day.

What does PRO unlock?
Short answer

PRO unlocks all of TextsBert without the Free limits.

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PRO includes unlimited Magical Auto Fill, unlimited reusable data, encrypted Sync, PDF Auto Fill, and Excel Auto Fill.

TextsBert currently has one paid plan: PRO.

How does the 7-day trial work?
Short answer

PRO starts with a 7-day trial.

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Payment details are required, but no amount is charged when the trial starts.

If you cancel during the trial, you keep trial access until the trial ends and no charge happens.

What happens if I cancel after payment?
Short answer

You keep PRO until the end of the paid period, then it does not renew.

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Cancellation stops future renewals. It does not automatically refund a period that has already started.

Do you offer refunds?
Short answer

Generally no, except where the issue is clearly on TextsBert’s side or mandatory law requires it.

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The 7-day trial exists so you can decide whether PRO is useful before a paid period begins. Forgetting to cancel after the trial is not normally a refund reason.

If TextsBert grants a refund because of a confirmed billing or service-side failure, paid access may be revoked immediately.

How many seats are included?
Short answer

One seat is included per account purchase unless extra seats are purchased.

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If more people need access, additional seats must be purchased. If the account has available seats, those seats can be used where needed.

Review and responsibility

TextsBert speeds up form work; it does not remove the final human check.

Does TextsBert submit forms for me?
Short answer

No. TextsBert never auto-submits forms for you.

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It prepares the fill. You review the fields and click Submit, Send, Export, or the final site action yourself.

Who is responsible for the final result?
Short answer

You are responsible for reviewing before submitting.

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TextsBert is a fill assistant. It helps prepare work faster, but the final check remains yours, especially with customer data, billing details, delivery addresses, legal forms, or sensitive records.

What should I send support?
Short answer

Send only what is needed, and hide private data.

Read more

Do not send real customer emails, private addresses, IDs, passwords, payment details, or confidential documents unless you intentionally decide it is necessary.

A fake example, browser name, page type, and screenshot with private parts covered are usually enough.

TextsBert™ FAQ | Product, privacy, plans, and setup